Privacy Policy
What happens to information from calls, email and this website.
What this policy covers
This policy was last updated on October 30, 2026. It describes how information is handled when you browse arcadiacaplumbingcompany.com, phone the dispatch line or write to us by email.
No forms on this site
You will not find a form, an account or a sign-up anywhere on the site, so nothing typed into a page is sent to us.
Phone calls
On a call, the dispatcher asks for the street address, the ZIP code and a short description of the problem. That is used to connect you with a plumber for your area and to deal with the job that follows. The dispatch line and the plumber taking the call can see the number you phoned from.
A message to [email protected], and the address it comes from, are used only to reply. Payment card and government ID numbers do not belong in an email, so please leave them out.
Cookies and tracking
This site sets no cookies of its own and runs no analytics, advertising or tracking scripts. The one script it loads is a small file that opens and closes the menu.
Fonts, maps and hosting
Pages take their fonts from Google Fonts, so your browser contacts Google to fetch them and Google receives your IP address with the request. The homepage, the contact page and the area pages also embed a Google Map, which loads from Google under Google’s own privacy terms and only as the frame nears the screen. The hosting provider also keeps ordinary server logs that record your IP address, browser and the pages you open.
Sharing
What you tell us on a call or by email goes to the plumber handling your request, and to others only when the law demands it. We do not sell it.
Your choices
To find out what was noted about a call, or to have it removed, email [email protected] with the number you phoned from so the request can be matched.
Changes
Updates to this policy are shown by a new date at the top.