Contact Our Arcadia Dispatch Line: Phone First, Email for Questions

Calling is the fastest route to a plumber. There is no form on this site, only the phone line and an email address for questions that can wait.

Call (626) 687-0217 Service Areas

Man on the phone beside a sink cabinet where water drips from the drain pipes — With water dripping, the useful facts to give on a call are where it shows, whether it is still running and whether the shutoff is closed.

Reach the dispatch line

Main line: (626) 687-0217
Water damage line: (888) 681-3447
Email: [email protected]
Where we work: Arcadia and the towns around it

The quickest way to reach a plumber is to call

There is no contact form on this site, so nothing to fill in and then wait on. The line is answered 24/7, and every call is matched with a plumber who works your area.

Plumbing problem, urgent or not: call the main line. Standing water, wet walls or wet floors: call the water damage line.

Call (626) 687-0217 Water Damage Page

What to have ready before you call

A call moves faster when the dispatcher gets the basics in the first minute. These details decide who is sent and in what order.

Your street address and ZIP code. Some ZIP codes, such as 90023, cover parts of more than one place we serve, so the dispatcher goes by the street address.
What you have noticed: water in the wrong place, a drain that is slow, no hot water, or a smell.
How long it has been going on, and whether it is worsening.
Whether the main shutoff valve is shut. The FAQs explain what to do in the meantime.
Whether you own, rent or manage the property, and who can let the plumber in.

Hand holding a smartphone up to a pipe in an overhead space — A few photos and notes sent from a phone can speed up a call before the plumber leaves the shop.

After you phone the line

The dispatcher checks the address, goes through the questions above and says what is available where you are. No arrival time can be promised until the dispatcher knows the address, and this site makes none. Locations toward the edge of the network get confirmed during the call, which is why the pages for places such as Azusa and Eagle Rock ask for a phone call first.

The plumbers who take these calls work independently and answer for their own work. Ask for license details before work begins; the state contractors board offers an online license lookup.

When to email instead

Write to [email protected] about anything that can wait, such as a question about this site or a request about information we hold. Running water, sewage or a gas smell call for the phone. With a gas smell, get everyone out first and then ring SoCalGas at 1-800-427-2200.

More answers are on the plumbing questions. The plumbing cost factors lays out what moves a quote, and the areas we serve names each town and ZIP code covered.

Plumber in a work jacket pulling a pipe wrench from a van drawer at night — After-hours calls reach a plumber whose van is already stocked for the job.